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Broad's Customer Networking - Simple and Direct
Traditional chiller management relies on operator experience, leaving chiller reliability in the hands of individuals. With the capacity for customer networking built into each Broad chiller unit, additional protection is automatic, and drastically reduces the chance of faults.
The Broad Customer Networking system is simple to operate, it only requires one telephone line. Here is how the system works.
1. Broad to customer
A Broad Customer Service Center or representative office dials an installed chiller to obtain real time operation data and performance information. This data is downloaded and analyzed automaticaly. If conditions identify a potential fault, the customer is alerted and a service engineer is immediately dispatched to the site. |
